A Personal mobile phone survey

My own mobile phone survey 6th April 2010

We seem to waste so much time – searching – searching the internet for the answer to a simple question. These days we are taken along paths we never intend to take – to suit the companies – it is time for this ‘worm’ of a customer to turn. I have just visited a site that professes to list the mobile phone deals available. The two strands I followed were either ‘no deals available’ (after all) or ‘not in stock’. Surely it would be a simple matter to list such problems at the beginning of the search and not at the end.  

I am looking for a phone company that is interested in helping me, the customer, buy a phone that I can use as a pay as you go scheme, that offers me a good deal and good customer care service afterwards.

Dialaphone.co.uk advertised a Nokia1661 virgin for £4.95 calls costing 20p per minute but no local shops addresses

best-mobile-contracts.co.uk advertised a Nokia for £00.00 after a click or two it cost over £100

moneysupermarket.com advertised a Alcatel Lobster 6211 for £9.95 Virgin with no details of the cost of calls or local shops addresses

directphoneshop.co.uk advertised a Nokia 1208 for £4.95 TMobile with no details of the cost of calls or local shops addresses

I decided to look up local shops – real places with real people that you can return to if there is a problem with the phone.

I googled ‘mobile phone shops’ and was presented with the internet shops.

I googled ‘mobile phones Harrogate’ and was directed to an internet shop in Newcastle.

http://www.accessplace.com gave me these addresses:

Carphone Warehouse, 302 Skipton Road, Harrogate,North Yorkshire HG1 3HE
Telephone: 0870 168 2621 Fax: 01423 705561

Mobile Telecom, 127 Cold Bath Road, Harrogate, North Yorkshire HG2 0NU
Telephone: 01423 502555 Fax: 01423 875075

Orange retail shops, 2 Cambridge Street, Harrogate, North Yorkshire HG1 1RU
Telephone: 01423 529039 Fax: 01423 522108

T-Mobile Retail UK, 6 Cambridge Street, Harrogate North Yorkshire HG1 1RX
Telephone: 01423 817267

The Carphone warehouse, 34 Oxford Street, Harrogate, North Yorkshire HG1 1PP
Telephone: 0870 168 2402 Fax: 01423 567546

The Link, 32 Cambridge Street, Harrogate, North Yorkshire, HG1 1RX
Telephone: 01423 568415 Fax: 01423 526054

I would like to say I will visit all of them but as I am new to the town it will be the first three or so that I stumble across as I wander around this lovely town, mostly lost because of a poor sense of direction.


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3 Responses to “A Personal mobile phone survey”

  1. Simon Says:

    Mobile Telecom is slightly out of town (10 min walk), the others are all close together in the centre…I’d say Orange is the best of a bad bunch. Go early AM to avoid long waits…C Warehouse: Avoid.

    • rjwestwell Says:

      oho I visited about 4 or 5 different ones and ended up buying a Talk Mobile phone from C Warehouse – I get free Spanish calls which is an added bonus while I am trying to sort out a broken water heater in my flat in Spain while I am here in Harrogate – a bit difficult to do. So far, so good – it seems to work….

  2. Simon Says:

    I’m sure you’ll be fine, I just heard the service in the shop was a bit unhelpful, that’s all…

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